video

Western Union Enhances Customer Experience with Tamr

Western Union leverages the power of Tamr's AI to unify and enrich 375 million customer records, improving service and operational efficiency. This transformation supports a seamless omni-channel experience for their customers.

We’re committed to your privacy. Tamr uses the information you provide to contact you about our relevant content, products, and services. For more information, read our privacy policy.

Oops! Something went wrong while submitting the form.

We’re committed to your privacy. Tamr uses the information you provide to contact you about our relevant content, products, and services. For more information, read our privacy policy.

Oops! Something went wrong while submitting the form.

Transforming Customer Data for Better Engagement

  • Achieved a 3-5% increase in customer matches across databases
  • Improved data accuracy and completeness, enhancing service quality
  • Enabled support agents to access full customer transaction histories

Transforming Customer Data for Better Engagement

  • Achieved a 3-5% increase in customer matches across databases
  • Improved data accuracy and completeness, enhancing service quality
  • Enabled support agents to access full customer transaction histories
 
No items found.

Rather read the transcript? Dive right in.