A new approach to collecting
feedback on analytics
Steward is the first feedback system built for analytics. Collect context-rich issues in a single place, collaboratively resolve them, and increase analytic usage.
Improve analytic adoption
Give your users what they want – an easy way to get help when an analytic doesn’t make sense or looks wrong. Steward’s SDK and plug-ins for analytic applications allow your users to raise issues from within the analytics, annotate specific data points, share screenshots, and automatically share metadata for faster resolution.
More productively resolve issues
An analytic can look wrong for a number of reasons: bad data, broken data pipelines, app issues, or just poor user context. Passing around emails to find someone who can help is time-consuming, slow, and often a dead end. Steward brings together everyone who can help and enables you to tag, mention, and assign issues to the right person.
Prioritize what users want
One-off emails mask trends and limit your ability to understand what to prioritize to increase the value of your analytics. Steward provides insight into the drivers of user issues, such as the specific data sources that are the most problematic or raise the most questions, allowing you to focus your time on the things that will most help user satisfaction.
developers and analysts
Steward’s SDK and application-specific plug-ins allow you to start gathering feedback about your analytics in minutes. Customize the amount of metadata you want to collect and define the workspace to send issues for collaborative resolution.
Enhance your existing workflow
Want to collect richer feedback but aren’t ready to change your processes? Steward has built-in integrations into existing collaboration tools such as Slack and Zendesk, allowing you to improve the quality of feedback from your users without having to move away from existing processes.